Last updated: 23 July 2026

Nashi Strength Pty Ltd ("Nashi Strength", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose and protect your personal information when you use our website, mobile application, and training services.

By using our website, mobile app, or services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect personal information including:

• Full name

• Email address

• Phone number

• Date of birth (where applicable)

• Emergency contact details

• Attendance and booking history

• Membership information

• Payment information (processed securely by third-party payment providers)

• Health, injury or medical information that you voluntarily provide to help us deliver safe and appropriate training

• Information submitted through contact forms, booking forms or enquiries

• Any other information you choose to provide to us

We only collect information that is reasonably necessary to provide our services.

2. How We Collect Information

We may collect your information when you:

• Submit a form through our website

• Book an introductory session or training appointment

• Create or use an account through our member app

• Contact us by email, phone or social media

• Subscribe to updates or newsletters

• Attend training sessions at Nashi Strength

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries

• Book and manage training sessions

• Manage memberships and attendance

• Process payments

• Communicate important information about your membership or services

• Provide customer support

• Improve our services, website and member experience

• Meet legal, accounting and administrative obligations

We do not sell, rent or trade your personal information to third parties.

4. Third-Party Services

To operate our business, we use trusted third-party service providers who may securely store or process your information on our behalf, including:

• PTminder – member management, bookings and mobile application

• Squarespace – website hosting

• Stripe – credit card payment processing

• GoCardless – direct debit payment processing

• Google Workspace – business email and communications

These providers have their own privacy and security practices, and we take reasonable steps to ensure they are reputable and appropriate for our business.

5. Use of Our Mobile App

If you use the Nashi Strength mobile application, information such as your bookings, attendance history, membership details and account information may be processed through PTminder.

The app may also send push notifications relating to bookings, reminders or important updates if you choose to enable notifications. You can manage notification preferences through your device settings at any time.

6. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

While no electronic storage system or internet transmission can be guaranteed to be completely secure, we use reputable service providers and restrict access to personal information wherever reasonably possible.

7. Accessing or Updating Your Information

You may request access to, correction of, or deletion of your personal information by contacting us.

Email: info@nashistrength.com

We will respond to reasonable requests as required under applicable Australian privacy laws.

8. Cookies & Website Analytics

Our website may use cookies and website analytics tools to understand how visitors use our website and to improve its functionality and performance.

You can choose to disable cookies through your web browser settings, although doing so may affect certain website features.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, legal obligations or business practices.

Any updates will be published on this page, and the "Last updated" date will be revised accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Nashi Strength Pty Ltd

Email: info@nashistrength.com